Manage and configure Dynamics 365 Customer Engagement applications and services
(
ratings )
20
students
Created by
June 24, 2021
1 week, 3 days
What you'll learn
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Solutions as containers of configurations and customizations
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Making a usable prototype from various nuts and bolts
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Defining and enforcing business processes
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Various ways of automating and guiding the user toward the end result
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The platform provides assistance and validates user actions
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Get to data in a simple and meaningful way
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Data visualization and analytics
Requirements
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Minimal knowledge of Dynamics 365 is assumed, as this course builds on the knowledge and understanding gained from the previous course.
