Discover the world of Dynamics CRM and learn how to customize and administer it to improve your business
(
ratings )
20
students
Created by
June 24, 2021
1 week, 3 days
What you'll learn
-
Get to know the concepts of customization and administration
-
Know how to decide which business process option to choose from of the various available ones, and when
-
Understand security concepts to ensure the right people have access to the right data
-
Visualize CRM data with customized dashboards, charts, and views
-
Change the look and feel of the CRM and make it more personalized for your organization
-
Customize features that are available for mobile and tablet clients
-
Get an introduction to the xRM platform and see how to extend the CRM capabilities with it
-
Resources to help you keep the learning mode always on
Requirements
-
You need intermediate or advanced technical skills, a basic understanding of Microsoft Dynamics 365 functionality, and a strong understanding of relational databases.
