Explore a classic sales cycle in Dynamics CRM to get familiar with Project Service Automation and explore its features
(
ratings )
21
students
This Course Includes
1 week, 3 days
0
Items in Curriculum
Course Badge
Created by
June 28, 2021
1 week, 3 days
What you'll learn
-
Perform CRUD Operations on CRM records
-
Import and export data from Dynamics CRM
-
Working with Dynamics CRM using Outlook
-
You will learn to install and Configure PSA.
-
Understand to navigate and understand the Project Service Automation Solution components
-
You will be able to give a demo to the prospect showcasing the capabilities of Managing Projects within Budget.
-
Learn to become the administrator in organization to configure the CRM with PSA Solution
-
You will be able to understand the deeper impact of PSA to the organization who manages the Professional Services.
Requirements
-
Basic understanding of project management principles is needed.