Learn about Service Analysis & Voice of the Customer (VOC) in Microsoft Dynamics 365 And Become An Expert!
(
ratings )
21
students
Created by
June 28, 2021
1 week, 3 days
What you'll learn
-
Learn every topic in detail for Microsoft Dynamics 365 For Customer Service (Service Management Analysis and Voice of the Customer Surveys - Part 3 of MB2-718)
-
Prepare for MB2-718 certification (Part 3/5) by watching videos and practising on Dynamics 365.
-
Able to learn from certification exam preparation notes for high chances of passing the MB2-718 certification
-
Be confident to configure Dynamics 365 for Customer Service
Requirements
-
You should have basic knowledge of Microsoft Office applications like Outlook, Excel.
-
You should be comfortable in using Computer/Laptop and surf internet
-
Basic understanding of Microsoft Dynamics 365
