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Microsoft Certified: Dynamics 365 Fundamentals (CRM) Certification Training Course Overview Enroll for the 2-day Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps (CRM) certification training course from Koenig Solutions accredited by Microsoft. If you’re familiar with business operations, customer relationship management (CRM), and are IT savvy—either generally or through work experience—take advantage of this certification to highlight those skills. Validate your broad exposure to the customer engagement capabilities of Dynamics 365 to enhance your career journey.


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This Course Includes

1 week, 3 days

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June 19, 2021
1 week, 3 days
Target Audience: IT professionals who want to show a general understanding of the applications they work with
  • Business stakeholders and others who know Dynamics 365 and who want to validate their skills and experience
  • Developers who want to highlight their understanding of business operations and CRM
  • Students, recent graduates, and people changing careers who want to leverage Dynamics 365 customer engagement capabilities to move to the next level
Course Prerequisites
  Candidates of this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

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